service schedule SMART FORTWO COUPE ELECTRIC DRIVE 2014 Owners Manual

Page 3 of 222

Let the fun begin!
Take a moment to familiarize yourself with
your smart fortwo electric drive coupé or
cabriolet and read through the Operator’s
Manual before driving. This will ensure
you get more fun out of your vehicle - and
avoid danger to yourself and others.
This Operator’s Manual contains very
important information about how to safely
and effectively operate the vehicle. It is
important to note that this is a unique
vehicle. It is obviously smaller than most
vehicles on the road and, for this reason,
it can provide both unique experiences and
special responsibilities. It is extremely
important that you read this entire Manual
and that you familiarize yourself with how
the vehicle works. Some of the features may
be different from the features on other
compact passenger vehicles. Should you
have any questions about the vehicle and
how to safely operate its features, please
use common sense and contact smart dealer
representatives, who are available to help
you.
smart is a vehicle manufactured by
Daimler, distributed in the United States
by Mercedes-Benz USA LLC, and in Canada
by Mercedes-Benz Canada, and sold and
serviced by independent, authorized elec-
tric drive smart centers.
Because of this vehicle’s unique charac-
teristics, we strongly recommend that you
service and maintain the vehicle only at
authorized smart service facilities. A list
of service facilities is available by call-
ing smart Customer Assistance represen-
tatives at:
1‑800‑762‑7887 (in the USA)
1‑877‑627‑8004 (in Canada)
Although we cannot prevent you from serv-
icing the vehicle at facilities other than
smart authorized facilities, this is not
advisable.
Optional extras are identified with an
asterisk*. The equipment in your vehicle may vary depending on the model, version
and availability. smart is constantly
bringing its vehicles up to the very latest
state of the art and reserves the right to
modify them in form, equipment and engi-
neering.
Should you find that a particular feature in
this manual is important to your decision
to purchase the vehicle, we recommend that
you personally check the vehicle to ensure
that this feature has been installed before
buying the vehicle.
The Operator’s Manual and Scheduled Main-
tenance Guide/Warranty Booklet (USA only)
or Service/Warranty Booklet (Canada only)
belong to the vehicle. You should always
keep these documents in the vehicle and
make sure you pass them on to the next owner
if and when you sell your smart.
Please contact an authorized electric
drive smart center if you have any further
questions.
The Technical Documentation team at
Daimler wishes you many happy hours at the
wheel.
4515840500 É4515840500ÀËÍ

Page 16 of 222

R
Corrosion Warranty
R California, Connecticut, Maine, Massa-
chusetts, New York, Pennsylvania, Rhode
Island, and Vermont Emission Control
System Warranty
R smartmove Assistance (Canada only)
R State Warranty Enforcement Laws (Lemon
Laws, USA only) Important notice for California retail
buyers and lessees of smart automo-
biles
Under California law you may be entitled
to a replacement of your vehicle or a refund
of the purchase price or lease price, if
Mercedes-Benz USA LLC and/or its author-
ized repair or service facilities fail to
fix one or more substantial defects or mal-
functions in the vehicle that are covered
by its express warranty after a reasonable
number of repair attempts. During the
period of 18 months from original delivery
of the vehicle or the accumulation of
18 000 miles (approximately 29 000 km) on
the odometer of the vehicle, whichever
occurs first, a reasonable number of repair
attempts is presumed for a retail buyer or
lessee if one or more of the following
occurs:
(1) the same substantial defect or mal- function results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that
defect or malfunction has been subject
to repair two or more times, and you
have directly notified Mercedes-Benz
USA LLC in writing of the need for its
repair,
(2) the same substantial defect or mal- function of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly notified us in writing of the
need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different sub-
stantial defects or malfunctions for a
cumulative total of more than 30 cal-
endar days.
Written notification should not be sent to
a dealer, it should be addressed to:
Mercedes-Benz USA LLC
One Mercedes Drive
Montvale, NJ 07645 Maintenance
The Scheduled Maintenance Guide (USA) and
Service Booklet (Canada) describes all the
necessary maintenance work which should
be performed at regular intervals. It is
important that you service your vehicle in
accordance with the prescribed mainte-
nance schedule. Failure to do so may render
your vehicle unsafe, it may affect the dura-
bility of the vehicle, and it may otherwise
void the limited, express warranty.
Always have the Scheduled Maintenance
Guide (USA) or Service Booklet (Canada)
with you when you take the vehicle to your
authorized electric drive smart center for
service. The service advisor will record
each service in the booklet for you. Operating range
If you plan a long distance trip, please be
aware that:
R You will need to have access to an AC
power socket or a private wallbox to 14
>> Introduction.

Page 199 of 222

G
WARNING
Have the tightening torque checked after
changing a wheel. The wheels could come
loose if they are not tightened to a torque
of 80 lb-ft (110 Nm).
i The Tire Pressure Monitoring System
(TPMS)* only functions on wheels that are
equipped with the proper electronic
sensors (Y page 131). Batteries
Notes on the vehicle’s electrical sys-
tem
The vehicle’s electrical system provides
power for the electric drive and all elec-
trical consumers or components of the
vehicle.
Power is supplied to the vehicle via two
batteries:
R 12-volt battery
R High-voltage battery Notes on the 12‑volt battery
Your vehicle’s 12‑volt battery is located in
the passenger footwell below the footrest
(Y page 199).
The 12 volt battery should always be suffi-
ciently charged in order to achieve its
rated service life. Refer to the Scheduled
Maintenance Guide (USA only) or the
Service booklet (Canada only) for battery
maintenance intervals.
If you use your vehicle mostly for short-
distance trips, you will need to have the
12 volt battery charge checked more fre-
quently.
When replacing the battery, always use bat-
teries approved by smart. For information,
contact an authorized electric drive smart
center. If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized electric drive smart center
about steps you need to observe. G
WARNING
Observe all safety instructions and pre-
cautions when handling automotive batter-
ies. Risk of explosion.
Fire, open flames and
smoking are prohibited
when handling batteries.
Avoid creating sparks. Battery acid is caustic.
Do not allow it to come
into contact with skin,
eyes or clothing.
Wear suitable protective
clothing, especially
gloves, apron and face-
guard. Wear eye protection.
Rinse any acid spills
immediately with clear
water. Contact a physician
if necessary. Keep children away.
Follow the instructions in
this Operator’s Manual. G
WARNING
Failure to follow these instructions can
result in severe injury or death.
Observe all safety instructions and pre-
cautions when handling automotive batter-
ies.
Never lean over batteries while connect-
ing, you might get injured. Batteries
197>> Practical hints.
* optional Z